I purchased PercenX Pro, but my account still shows Free. What should I do?

First, make sure you're signed in to the same PercenX account you used when purchasing Pro.

If you purchased through the iOS app, you can also use Restore Purchases when available to help PercenX recognize an eligible Apple purchase associated with your account.

If you purchased through the website, check your PercenX Account or Billing area to confirm the status of your subscription.

If your purchase was successful but your account still doesn't show Pro access, contact PercenX Support and provide the information needed to help locate the transaction. For your security, never send your full credit card number or account password.